Our services
We help companies stay on top of highly disruptive social technologies, advising them on how to create and implement robust social media strategies that complement and support their corporate goals and help protect and build their reputations online.
We provide:
- Consulting
- Social business Intelligence Services
- Managed social networking solutions
Consulting:
We help you understand the impact that social media is having on your organisation or department and work with you to implement the necessary strategic changes. We help you to lead in the uncertain environment of a changing technology landscape.
We focus first on the business results that need to be achieved, the audience being addressed (both internal as well as external audiences) and then on the social technologies that can best be used. The main goal is to be consistent and supportive of existing business strategies and goals.
Social Business Intelligence Services:
We can provide an in-depth analysis of your online communities, analysing their effect on your company’s reputation and identifying strategies that you can employ to protect your reputation and positively influence what is going on.
We can help you understand what customers/stakeholders feel about your brand/organisation; what they like or dislike about your products and services and how you can better educate stakeholders and impact what they are saying about your brand. This can unveil untapped communications opportunities.
ItsOpen also looks at long term social technology trends, providing advice on how companies can and should prepare for – and capitalise on – future changes. We help you stay abreast of the latest social trends and identify the real opportunities.
Managed Social Networking Solutions:
Social technology changes too quickly for any one company – or even a great research company – to stay completely on top of everything going on. ItsOpen leverages its extensive network and community to provide managed social networking solutions for external and internal audiences. We do what we do best and we link you to the rest. We provide monitoring, blogging, Twitter, YouTube and Facebook services, online content programmes, social media releases, and Linked In support services. We also provide best practice training and crisis management services.
