Comments on: Customer dissatisfaction – turning a negative into a positive http://itsopen.co.uk/customer-dissatisfaction-turning-a-negative-into-a-positive Wed, 01 Sep 2010 14:25:39 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Virgin Media is about to activate its social media « Brendan Cooper, your friendly neighbourhood social media strategist http://itsopen.co.uk/customer-dissatisfaction-turning-a-negative-into-a-positive/comment-page-1#comment-179 Virgin Media is about to activate its social media « Brendan Cooper, your friendly neighbourhood social media strategist Tue, 03 Feb 2009 14:48:50 +0000 http://itsopen.co.uk/?p=151#comment-179 [...] TV? — NevilleHobson.comFlawless Buzz: The Effect of Celebs on TwitterPR blog and industry updatesCustomer dissatisfaction - turning a negative into a positiveBrendan Cooper, Social Media Strategist at MetiaWeb MeasurementSocial Media in [...] [...] TV? — NevilleHobson.comFlawless Buzz: The Effect of Celebs on TwitterPR blog and industry updatesCustomer dissatisfaction – turning a negative into a positiveBrendan Cooper, Social Media Strategist at MetiaWeb MeasurementSocial Media in [...]

]]> By: rob http://itsopen.co.uk/customer-dissatisfaction-turning-a-negative-into-a-positive/comment-page-1#comment-166 rob Wed, 28 Jan 2009 18:56:59 +0000 http://itsopen.co.uk/?p=151#comment-166 Brendan, great, look forward to that Brendan, great, look forward to that

]]> By: Brendan Cooper http://itsopen.co.uk/customer-dissatisfaction-turning-a-negative-into-a-positive/comment-page-1#comment-163 Brendan Cooper Tue, 27 Jan 2009 12:54:02 +0000 http://itsopen.co.uk/?p=151#comment-163 Hi Rob, Nice post - and you make a great point about turning the negative into the positive. There have been developments since my post and I need to get a few things confirmed in the background but I might have a post coming up soon that you'll find interesting - sort of ties everything up nicely. Regards Brendan Hi Rob,

Nice post – and you make a great point about turning the negative into the positive. There have been developments since my post and I need to get a few things confirmed in the background but I might have a post coming up soon that you’ll find interesting – sort of ties everything up nicely.

Regards
Brendan

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