Dell meet up

Stuart Handley, Director of Communications for Dell, will be talking to members of the collaborative Social Media Leadership Forum next Tuesday (April 5) about how Dell uses social media across the organisation, for example to improve customer service, grow the business and drive innovation.

The discussions with Dell will help members of the Social Media Leadership Forum to build up a knowledge base to help them better understand how social media can make a difference to their businesses.

Through the Social Media Leadership Forum we are aiming to create an influential community of ideas. Collaborative – shared – intelligence is more powerful than trying to do everything by yourself.

If you are a forward-looking, leading organisation and would like to join in and help your peers – sharing learnings, business stories and tips – then please get in touch. It is also a great way to put your company in the spotlight.

You can email me at: for more information. Or give me a buzz. Call: 0845 0542299, and ask for Justin.


A guide to the social landscape

When you’re dealing with a social media virgin, it can be a big task discussing the pros and cons of each option. Which is why I really like this detailed poster covering all the big social media sites and bookmarking tools. At a glance, you can see how the Customer Communication, Brand Exposure, Traffic and SEO compares for each. It’s actually a useful guide to return to every time you embark on a new social media strategy, as well as a way to get started with newbies.

Read it. Print it. It’s one of the most useful infographics I’ve seen in a long time.

Source: Mashable



Crowd Sourcing helps Japan Crisis

People in Japan are collaborating with new online technologies to share and identify radiation levels.


The future of power and influence in social networks

Craig Newmark, founder of Craigslist, has some interesting insights into the future of reputation.

It is not new. But it is still relevant.